Legal and Ethical Practice for Career Practitioners, Advisors, and Coaches

CICA Standards

• 2a: Source, understand and apply credible, reliable labour market information that is free of bias including real-time data from multiple digital sources
• 2c: Use online and AI-driven labour market platforms to access and interpret current trends, forecasts and skills demand
• 2d: Understand the impact of automation, AI, and technological disruption on various career paths and industries
• 3a: Establish and maintain rapport
• 3b: Communicate effectively across diverse audiences and platforms, adapting your verbal and written approaches to match varying levels of digital literacy and accessibility needs
• 3c: Work effectively in hybrid team environments, including remote, in-person, and AI-assisted collaboration
• 3d: Model professional digital interactions to communicate effectively using virtual platforms
• 4a: Apply the CICA Code of Ethics
• 4b: Demonstrate commitment to professionalism
• 4c: Demonstrate commitment to lifelong learning
• 4d: Apply ethical principles to the use of digital tools
• 5a: Recognise and respect diversity in all its forms, including digital divide considerations
• 5b: Conduct career development practice in culturally sensitive ways
• 5c: Ensure digital resources and platforms are inclusive, accessible, and appropriate for diverse client backgrounds
• 6b: Collect, analyse and use information
• 6d: Identify relevant support organisations, resources and services
• 6e: Maintain digital security and protect client information across all technological platforms
• 7a: Conduct needs assessment
• 7b: Follow case and/or project management procedures
• 7d: Evaluate the service provided to clients
• 7e: Where appropriate use digital assessment tools to identify client goals, strengths, barriers, and levels of digital literacy
• S3: Career development program delivery - Assess the need for, design, deliver and evaluate structured career development programs tailored to specific groups or contexts
• S4: Diverse clients - Work respectfully and effectively with clients from diverse backgrounds, adapting services to meet cultural, linguistic, social, and individual needs
• S5: Project management - Design, develop, implement, and evaluate projects related to career development services or client engagement
• S6: Industry liaison - Liaise with employers, industry groups and community organisations to build partnerships, identify opportunities, and support client transitions
• S7: Research skills - Conduct, interpret, and apply research to inform and improve career development practice and policy

APST Standards

• 6: Teachers use a range of teaching practices and resources to engage students in effective learning
• 7: Teachers reflect on, evaluate and improve their professional knowledge and practice