Benchmarking School Career Development Services: Self-Evaluation, Reflection and Continuous Improvement

Workshop Overview:

This two-day professional learning workshop, delivered by the Australian Centre for Career Education (ACCE), supports career practitioners, leaders, coordinators, and service managers to evaluate and strengthen the quality of their career development services through structured benchmarking and self-assessment. Using a range of purpose-built benchmarking tools and frameworks, participants will critically review key areas of practice, including strategic planning, program delivery, stakeholder engagement, client outcomes, resource management, data collection, and continuous improvement processes.

Through guided activities, collaborative discussions, and the sharing of professional experiences, participants will identify strengths, explore opportunities for growth, and compare their services against recognised quality standards. A major focus of the workshop is translating findings into action, with participants analysing emerging themes, prioritising improvement areas, and developing practical action plans tailored to their own context. By the end of the workshop, participants will have a clearer understanding of their service’s effectiveness, completed benchmarking components, and a roadmap for ongoing improvement, accountability, and excellence in career development practice.

Topics Covered:

What is Benchmarking and How does it serve us in Career Development Practice?
4 Tools and their Purposes
What is your focus?
Identifying Priorities
Why create Action Plans?
Who do we want to involve in the Action Plan?
Action Planning areas of Priority
Presenting Our Plans
Feedback

These sessions are also available as Industry Specific or Specialised Settings (focused). At present the current model explores the education sector.

Suitable for:

These workshops are suitable for all School-based Career Development Service Staff

Duration:

2 Day Workshop

Upcoming Workshop Dates

Delivery Mode	Dates	Time	Member Price	Non-Member Price
Face to Face	TBC	9:30am - 4:00pm	$	$
Online	TBC	9:30am - 4:00pm	$	$

Please note: New dates for the 2026/ 2027 calendar will be released by early August 2026.

ACCE Members:

Please ensure that you are logged into the ACCE Member Lounge to receive your Member Price when booking this event

Group Bookings:

Training is conducted nationally to suit you or your industry partners and all training is customised to meet the needs of learners who may have different work experiences, service specialistions, and specific client cohort needs. For groups of 10+ please contact: Kerry Brookes (RTO Manager) on (03) 9433 8076 or email: kerry.brookes@acce.org.au

Booking Queries:

If you would like to be notified about upcoming dates for this workshop or have any questions, please contact our ACCE Training Team on (03) 9433 8016 or support@ceavinstitute.edu.au